I wait too long for a response


Does your travel agent adhere to Service Level Agreements that suit your needs?

Reho Travel answers all calls within three rings; no voice mail and all calls are returned within 30 minutes. Emails and faxes will also be responded to within 30 minutes.

Is your consultant keeping within the agreed response times?

Reho Travel is committed to our key performance indicators that guarantee that your reservations are made quickly, efficiently and cost effectively.

Can you contact all levels of management easily?

Unlike larger organisations, our clients can easily contact management and your account manager. Reho Travel believes that access to the decision maker and a consistency of relationship is paramount in the successful management of your account.

Do you feel like your travel agent is an extension of your business?

Reho Travel’s aim is to become an extension of your business in the form of your travel department. We are flexible in our approach and we offer a tailor made personal service to meet your needs.